Protecting personal and institutional data.
Nerusalem is committed to protecting personal and institutional data across all our platforms and systems. Data protection is a foundation of how we build and operate.
Overview
Nerusalem treats data protection as a core part of how we design, build, and run our systems. This page explains the principles we follow, the rights users have, and how we work with institutions to keep data safe.
Our Principles
Our approach to data protection is grounded in a few simple principles:
- Purpose — data is collected for clear, defined reasons
- Necessity — only what’s needed to operate our systems
- Accuracy — kept up to date and corrected when needed
- Security — handled and stored using appropriate controls
- Accountability — we take responsibility for how data is managed
What Personal Data Means
Personal data is any information that can identify an individual — for example, a name, email address, role, or institution. We handle this information carefully and only use it to operate our platforms and improve user experience.
How We Protect Data
We apply structured controls and practices across our systems to protect data. For details on the technical side, see our Data Security page. In summary:
- Controlled access through user roles and permissions
- Secure infrastructure and continuous monitoring
- Regular updates, reviews, and improvements
- Limited collection — we keep only what’s needed
Your Rights
Users and institutions retain control over their data. Where applicable, you can:
- Access information held about you
- Request corrections to inaccurate or outdated information
- Request removal of your data where applicable
- Manage account settings and access permissions
Requests can be made through the Contact page and will be reviewed in line with applicable requirements.
Data Retention
Data is kept for as long as it is needed for the operation of our systems. When data is no longer needed, it is removed or anonymized in a structured way.
Working With Institutions
Institutions using our platforms remain responsible for managing the data of their members. Nerusalem provides the infrastructure and tools; institutions handle their own access, permissions, and internal policies.
Where Nerusalem processes data on behalf of an institution, we do so in line with the institution’s instructions and our own data protection commitments.
Handling Issues
If a data protection issue is identified, it is reviewed promptly and addressed to limit any impact. Affected users and institutions are notified where appropriate, and steps are taken to prevent the issue from happening again.
Updates
This Data Protection page may be updated as our platforms, practices, and requirements evolve. We are committed to maintaining strong data protection across all Nerusalem platforms and systems.
For privacy-specific information, see our Privacy page. For technical security controls, see Data Security. For questions, reach us through the Contact page.